This page provides answers to many of the questions you may have regarding issues with your sprinkler system. If you have further questions or we can assist you in any way, please call us at 210-826-6474 or 830-980-8899 or use the form on the Contact Us page.

Late February is a good time to turn your sprinklers on and check them for possible breaks, clogged sprinklers, and any other issues. Your system will then be ready for Spring start-up in mid-March.

Usually around Thanksgiving, we start getting our seasonal rains. This would be the best time to turn off your system, so as not to overwater your yard. If it is a dry winter, you will need to reduce the watering time and days accordingly. Rule of thumb is, during the winter season, 2 days a week is more than plenty.

We recommend watering in multiple sessions. Example:  Instead of watering your yard for 15 minutes straight, break it up into 3 to 5 minutes sessions, with a 1-2-hour soak time in between. This will promote fewer run-offs and will encourage deeper root growth.

We also recommend not watering daily allowing roots to breathe.  Example: Monday, Wednesday, Friday and one day on the weekend.  We suggest watering your grass in the early evening from 6:00 p.m. to 9 p.m. or early morning hours from 4:00 a.m. to 7:00 a.m.

Please note that this does not apply to new landscaping, annuals, and new plantings.

Drip Irrigation has become extremely popular. This allows you to water shrubs and flowers more efficiently. Drip Emitters put water at the base of the plant to soak into the root base where it is needed, rather than on top of it. Emitters put out a regulated drip that can be changed to meet the needs of various plants. A 2’ shrub needs less water than a 20’ tree.

Rain sensors turn the system off, if it is raining or has been raining, for an extended period. This saves on your water bill and saves your landscaping from drowning. Too much water is just as bad as not enough!

A backflow preventer is a device that prevents outdoor water that has been contaminated by landscape fertilizers and pesticide chemicals from syphoning back into your home water supply.

No, but if your controllers are in the garage, prior arrangements need to be made.

The shut-off valve can be found at the source of water for your irrigation system. Turning it off will cut the water flow to your sprinkler but not to the rest of the house or facility.

Backflow Prevention Devices can also be a point of shut off. To locate your backflow, look for a green rectangle. This is the box housing your backflow. If you have an older backflow, the box may be oval shaped. It’s most likely positioned near the road within your property and within close range of the water meter.  Be sure to brush long grass aside when searching for the box as it may be buried beneath new growth.

The Backflow Device is on when the handle is parallel with the water flow. Turn the handle vertical to stop water flow.